American Hat Makers Core Values
As the premier leather hat company in the world, American Hat Makers has compiled a list of core values to help define how they work as a company.
- Excellence through humility (and service) – Our customer service has a lot to do with how we work here at American Hat Makers. We strive to go above and beyond our competitors with creative and personal resolutions to even the most challenging situations.
- Efficiency – Organization is a key here at American Hat Makers, we always strive to improve our policies and procedures to benefit the need of our partners.
- Family/Health – Being a family owned and operated business we make it a point to treat everyone we interact with as we would treat our closest loved ones. Our longevity as a company is also highly focused on health; we believe the healthiest employees will put their best foot forward in any situation.
- Open communication – We care about everyone we do business with and find that honesty is always the best policy to ensure genuine communication. The positive attitudes and commitment to our partners here at American Hat Makers create an atmosphere of reliability and ever increasing satisfaction.
- Innovation/Creativity – While working together within our team, we push ourselves to come up with new and original products as well as better business practices. With new insights and information from others, American Hat Makers highly encourages education for our employees. From part time classes, to weekend seminars, we believe that furthering the personal education of our employees has benefited everyone in the long run.
- Integrity – “Say what you mean and mean what you say,” is what our founder and president, Gary Watrous, lives on. Our intention is always to do the right thing, and to follow through with our promises.
- Happy/Weird – Being comfortable in the work environment, as well as having fun, has helped us be our most productive selves here at American Hat Makers. We’re a bit weird here at American Hat Makers, but in the end we always end up with an extraordinary product that is beyond our expectations.